Agents vs. Deterministic Workflows
A design discussion. A colleague has proposed a three-agent system, and the interviewer wants to know whether you will go along with it.
The questions in this round
Given a customer email, look up the order, check the refund policy, and draft a reply. A colleague proposes a three-agent system. Is that right?
Suppose the policy lookup sometimes returns "it depends on the shipping region", which is not in the email. Does that change your answer?
You ship the workflow. When would you revisit the decision?